COOKIE POLICY

1. What are Cookies?
Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They allow the website to recognize a user's device and store certain information about your preferences or past actions. They are widely used to make websites work more efficiently and to provide relevant information to the owners of the site.

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2. How We Use Cookies
We use cookies for several purposes essential to the functionality of our e-commerce platform and to enhance your experience with Floria Naturals:

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• Essential/Strictly Necessary Cookies: These cookies are vital for you to navigate the Website and use essential features, such as accessing secure areas, using the shopping cart, and proceeding through the checkout process. Without these cookies, the Website cannot function correctly.

• Performance Cookies (Analytics): These cookies collect information about how you use our Website (e.g., which pages you visit most often, which products you view). This data is aggregated and anonymous, helping us understand user behaviour, identify technical issues, and improve the performance and design of the Website (e.g., using Google Analytics).

• Functionality Cookies: These cookies allow the Website to remember choices you make (such as your username, language preference, or region) and provide enhanced, personalized features. They allow the site to remember the items you placed in your cart between sessions.

• Advertising/Targeting Cookies: These cookies track your browsing habits and are used to deliver advertisements that are more relevant to you and your interests. They limit the number of times you see an ad and measure the effectiveness of advertising campaigns. They are primarily used for our Meta (Facebook/Instagram) advertising pixels and other third-party marketing services.

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3. Your Consent and Management of Cookies

3.1. Consent Mechanism: By continuing to use our Website, you are providing your implied consent to the placement of cookies on your device. For non-essential cookies (Performance and Advertising), you are presented with a cookie banner upon your first visit, giving you a clear choice to accept or manage your preferences.

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3.2. Managing Cookies: You have the ability to manage and delete cookies. Most web browsers allow you to control cookies through their settings. You can usually find these settings in the 'options' or 'preferences' menu of your browser. Please note that if you choose to block or disable essential cookies, your experience of the Website may be affected, and you may not be able to complete a purchase.

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3.3. Third-Party Cookies: We may allow trusted third parties to place cookies on your device for the purposes mentioned above (e.g., Google for analytics, Meta for advertising). We do not control the practices of these third parties, and you should review their respective cookie policies for more information on how they use cookies.

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4. Policy Updates and Contact

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We encourage you to review this page periodically.

If you have any questions about our use of cookies, please contact our Grievance Officer whose details are provided in our main Privacy Policy.